Before you enquire

Send these four details so we can check the right grade, documents and shipping options.

ProductIngredient or botanicalSpecificationAssay, ratio or formatQuantitySample or order volumeDestinationCountry or delivery point

Products & capabilities

Ingredient categories, specifications and ways to shape a workable brief.

Useful to share: botanical or ingredient / active or ratio / application

Are you a manufacturer or trading company?

NutriHerb is operated by Nanjing NutriHerb BioTech Co., Ltd. We manufacture and supply botanical extracts and functional ingredients from China.

We have worked with international ingredient buyers since 2004. Our 6,000 m² production site is supported by laboratory methods including HPLC, UV and GC. Because the production route varies by botanical and specification, we confirm the manufacturing arrangement, test method and supporting documents for the exact material before quoting.

Which ingredient categories can NutriHerb support?

Our range covers botanical extracts, mushroom extracts, functional and liposomal ingredients, natural colors, fruit and vegetable powders, tea extracts and cosmetic ingredients.

The botanical name alone is not always enough to identify the right grade. Include the active component or extract ratio, intended application and target specification in your enquiry.

Can you support customised, OEM or ODM projects?

Yes. The scope can include product development, sample review, powder blending, granulation, capsule or tablet formats, packaging and private-label work.

Send the formula or ingredient brief, dosage form, target market and expected quantity. We will identify what can be made in-house, what needs a trial and which documents are available before the project moves forward.

Can you supply an ingredient or specification that is not listed on the website?

Please send the ingredient or botanical name, plant part, desired extract ratio or active assay, test method, application, quantity and destination. Details such as solubility, particle size, carrier or processing restrictions are also useful when relevant.

We will check whether an existing material fits, whether custom production is practical, or whether a close alternative is available. The final specification and sample are confirmed before an order proceeds.

What information should I send for an accurate quotation?

Please include the product name, desired specification or assay, application, quantity, packing preference, destination country and any required certificates or documents.

With those details, we can check the material, available documents, lead time and shipping option before preparing the quotation.

Samples & orders

Sampling, payment, quantities and first-order logistics.

Useful to share: sample or order quantity / target date / destination

How can we get free samples for lab testing?

For many ingredients, an evaluation sample of 5-20 g may be available with the relevant COA. We confirm the sample quantity, availability and courier cost for the specific material and destination.

Include the product, specification and application so the sample matches the grade you intend to evaluate.

How can I pay for my order?

Payment is normally arranged by T/T bank transfer. For larger orders, L/C may be discussed.

For small payments or sample orders, PayPal or Western Union may be available. The accepted method and account details are confirmed on the pro forma invoice.

What is your MOQ?

There is no single MOQ for every ingredient. As a guide:

  • Courier orders: often start around 1 kg
  • Air-freight orders: commonly 50 kg or more
  • Sea-freight orders: commonly 100 kg or more

High-value or made-to-order materials may differ. We confirm the MOQ for the exact product and specification in the quotation.

Are products kept in stock, and how is production lead time confirmed?

Some regular ingredients are held in stock; customised specifications and OEM or ODM work require production scheduling and, where applicable, sample approval.

For made-to-order materials, the typical quoted production window is within 15 working days after the specification is confirmed and, where applicable, the sample is approved. We check current stock, production timing and the expected dispatch date for the exact product and quantity before the order is finalised.

I am an individual, not a company. Can I buy plant extracts?

We review enquiries from companies and individual buyers. Whether we can supply depends on the product, quantity, destination and local import requirements.

Please tell us the intended use and delivery country. Some products may require import documents or customs-clearance support.

How can I place an order if I am not familiar with international imports?

Tell us the destination country, quantity and intended use. We can explain the available courier, air or sea options and the documents normally supplied with that shipment.

Trade terms may include FOB, CIF, DDP or legacy DDU terms when specifically agreed for the product and destination. Import permits, local registration and final customs requirements remain subject to the rules in the buyer's market.

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QUALITY IN PRACTICE

Documents matched to the product and batch.

Tell us the ingredient, specification and destination market, and we will confirm which product and batch documents are available.

  • COA
  • TDS
  • Specification
  • Batch report

Quality & documents

Inspection, batch checks and available documentation.

Useful to share: product / destination market / required limits or documents

What third-party inspection agencies can NutriHerb work with?

When independent confirmation is required, we can discuss testing or inspection by a recognised third party such as SGS, subject to the product, location and agreed test scope.

Name the agency, test panel and sampling requirement before the order is placed so timing, cost and acceptance criteria can be agreed in advance.

How do you control product quality?

Our quality procedures cover incoming materials, production records, in-process checks and batch release.

Before delivery, the batch is reviewed against the agreed product specification. Checks may include appearance, assay, moisture, microbiology, heavy metals or other product-specific limits.

Available documents may include a COA, specification sheet, MSDS, flow chart, allergen statement or non-GMO statement. We confirm the documents for the exact product before the order is placed.

Which test methods and documents can support product review?

Our laboratory capability includes HPLC, UV, TLC, GC and AAS. The applicable method depends on the ingredient and the parameter being checked.

Product review may be supported with a COA, TDS, specification and batch-specific report. If the buyer needs an additional method or independent result, we confirm third-party testing before the order or shipment.

Can you provide certification or traceability documents?

Our certification programmes include ISO, Kosher, Halal, EU Organic and USDA Organic within their applicable product and certificate scopes.

Please request the current certificate and scope for the exact product before relying on it. Traceability records can connect raw-material procurement, production, storage and sales information with the relevant quality documentation.

How should I report a quality concern or complaint?

Please contact us promptly with the order number, product and batch or lot number, quantity affected, packing condition, photographs and a clear description of the issue. Storage information and any third-party test report are also helpful.

We will review the batch documentation, available retained sample and relevant production or logistics records, then provide a documented response and discuss the appropriate corrective next step based on the findings.

Packing & delivery

Packing formats, storage, delivery timing and forwarding options.

Useful to share: packing preference / quantity / destination / trade term

How is the product packed?

Packing can be adjusted based on product type and order quantity.

Sample Packing:
Two inner plastic bags with an outer aluminum-foil bag.

Bulk Packing Options:

  • Double plastic bags inside, paper drum outside, usually 20-25 kg per drum
  • 1-5 kg aluminum-foil bags packed inside paper drums
  • Plastic drum packing for liquid or bulk products, such as 25 kg, 50 kg, 100 kg or 200 kg per drum

Customized packing can also be discussed if needed.

What is the shelf life, and how should the material be stored?

Shelf life is confirmed on the product specification or batch COA because it can vary by ingredient, format and packing.

Unless the product documentation states otherwise, keep the material in its original sealed package in a cool, dry place, protected from strong light, heat and moisture. After opening, reseal it carefully and follow the handling guidance supplied for that product.

How long does delivery take?

Delivery time depends on product availability, destination, shipping method and customs clearance. Typical transit estimates after dispatch are:

  • International courier: about 3-7 working days
  • Air freight: about 5-10 working days
  • Sea freight: based on the destination port and sailing schedule

These are estimates rather than guarantees. We confirm the expected schedule before shipment and provide tracking or forwarding details after dispatch.

What shipping methods and ports do you usually use?

We can arrange shipment by international courier, air freight, sea freight, or freight forwarder service.

Common sea ports include Shanghai, Tianjin, Qingdao, Ningbo, and other major ports in China.
Common airports include Shanghai, Beijing, Shenzhen, Zhengzhou, and other main airports in China.

We can also work with the customer's appointed forwarder if required.

Tell us what you need.

Send the ingredient, target specification, application, quantity and destination. We will reply with suitable material options, available documents and the next step for a sample or quotation.

CONTACT NUTRIHERB
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